What are your wooden dinner plates made of? Our dinner plates are made from high-quality, sustainably sourced hardwoods such as acacia, walnut, and oak. Each dinner plate is coated with a food-safe coating for enhanced durability and beauty.
Are these plates food-safe? Yes, all of our wooden dinner plates are treated with food-safe oils and coatings to ensure they are safe for serving a variety of foods.
How do I clean and care for my wooden dinner plates? To maintain the beauty and durability of wooden dinner plates, hand wash with warm soapy water and dry thoroughly. Avoid soaking or washing in the dishwasher. Regularly condition wooden dinner plates with food-grade mineral oil to keep them moist and prevent cracking.
What is your return policy for dinner plates? If you are not satisfied with the product, we accept returns within 7 days from the date of purchase. The product must be unused and in its original packaging. Please visit our Return Policy page for more details and how to request a return.
How long does it take to ship? Standard shipping usually takes 7 business days. You can select expedited shipping at checkout for an additional fee. Please see our Shipping Information page for more information on international shipping times.
What should I do if my dish is damaged during shipping?
If your dish is damaged during shipping, please contact us immediately and provide photos of the damage. We will arrange a replacement or refund as soon as possible.
Do you ship internationally?
Not yet, see Shipping Policy for details
How can I contact customer service? You can contact our customer service team by emailing [email protected]. Our business hours are Monday through Friday, 9 am to 5 pm (EST).
